Business Process Analyst

• Bachelor’s degree in Science, Business or other related field 
• Minimum of 5 to 7 years related experience in a structured organisation 
• Strong familiarity with MS Visio, MS Office, SharePoint and other process related systems
• Experience with the use of a Business Process Management suite is an advantage
• Extensive experience with business analysis, business processes and requirements gathering   
• Robust knowledge in mapping business processes and process re-design
• Advanced facilitation skills     
• Advanced communication verbal and written skills
• Demonstrated ability to work in interdisciplinary groups or independently with minimal supervision
• Demonstrated ability to work in fast paced, fluid environment
• Demonstrated ability to influence outcomes in a tactful and appropriate professional manner

Report to the COO Facilitate process mapping sessions with all departments of the HealthPlus Group and others to gain a comprehensive understanding of company processes Track and document existing business processes, capturing inputs and outputs as appropriate Evaluate processes for gaps, inefficiencies, high costs and ineffective areas Evaluate opportunities based on efficiency gain, cost savings and necessity to meet corporate goals Define process improvements that reduce inefficiencies or increase output quality Provide impact and cost benefit analysis for process improvements, system modifications and or data modifications Communicate impacts to affected groups in appropriate and timely manner Provide support for corporate business process initiatives to utilize standardized process maps and terminology across the organisation Document process improvements in the form of business requirements, communicating with appropriate divisions as necessary to implement changes