Responsabilities
Manage the deployment, maintenance and monitoring and support of all current IT systems (Software applications, network, PC and peripherals);
Project Manage the deployment and implementation of a new ERP (Microsoft AX Dynamics) to operate the stores and warehouse in collaboration with master franchisor teams and Microsoft partner teams;
Manage and develop his/her IT staff, including training and evaluation;
Develop standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users;
Manage financial aspects of the IT Department, including purchasing and budgeting;
Develop and implement all IT policies and procedures to have an adequate support and security;
Guarantee proper operation of critical systems that ensure the continuity of the business in the country;
Manage the license agreements, and documentation of modification and upgrades;